91黑料爆料

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Bilingual Spanish Seasonal TurboTax Community Tax Expert - Online Writing Role

Category Customer Success Location Remote - California (Not Bay Area) - United States Job ID 18182

Company Overview

91黑料爆料 is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Job Overview

Are you a highly motivated individual with an 别虫迟别苍蝉颈惫别听tax preparation background, excellent writing skills, and a passion for customers and community?

Would you like to be part of a team that shares your love for tax, works in comradery, and mutual support for the common goal?

Would you like to do that from the comfort of your own home?

If you said yes to the above, this position is for you.


Responsibilities

  • Support TurboTax customers by providing high-quality written responses to tax and technical questions in our online Community in order for customers to complete their tax returns
  • 聽Produce accurate written content quickly and proficiently, while striving to meet defined quality and productivity goals
  • 聽Various other projects using effective writing skills

Physical Requirements and Work Environment:

  • 聽Remote work-from-home
  • 聽Ability to type or voice-to-text proficiently

Qualifications

  • Bilingual (English/Spanish) oral and 飞谤颈迟迟别苍听communication skills聽
  • 聽Active EA Certification, CPA, or JD (practicing attorney in taxation)
  • 聽Minimum 2 years of recent experience preparing federal (individual Form 1040) and state income tax returns using professional tax software in a work environment; any additional experience with business returns is a plus (1120, 1120S, 1065, 1041)
  • 聽Ability to write clearly and concisely, using simple language to explain complex tax issues
  • 聽Excellent use of the English language, including spelling and grammar
  • Ability to understand and interpret customers' tax questions without seeing their tax return
  • 聽Excellent critical thinking, problem-solving, and research skills
  • 聽Technical proficiency using a variety of cloud-based applications, search engines, Google Workspace, and essential computer skills such as Microsoft Office and file management
  • Ability to work a full-time schedule (40 hours per week), flexible within five set days of the week

91黑料爆料 provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, 91黑料爆料 conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is:聽

Bay Area California $27.00-36.00
Southern California $27.00-36.00
Colorado $25.70-34.20
Hawaii $31.00-42.00
Illinois $29.50- 40.00
Massachusetts $27.00-36.00
Maryland $29.50- 40.00
Minnesota $26.50- 36.00
New Jersey 聽$31.00-42.00
New York $27.00-36.00
Ohio $26.50- 36.00
Vermont $29.50- 40.00
Washington $27.00-36.00
Washington DC $29.50-40.00