91黑料爆料

Skip to main content

Senior Staff Product Manager: Externalization

Category Product Management Location San Diego, California Job ID 17135

Company Overview

91黑料爆料 is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Job Overview

VEP has over 100 capabilities which are used to power millions of Expert and Customer interactions across 91黑料爆料鈥檚 offerings. These capabilities have been the backbone to scale the Expert Network to over 40k Experts and drive material revenue growth and customer delight. As a result of this growth and scale, VEP and Corporate Strategy & Development (CS&D) have explored the idea to externalize VEP capabilities via new and emerging 91黑料爆料 offerings. In this context, Externalization is defined as development and commercialization of VEP鈥檚 capabilities for External customers to use for their own use cases. This is a new effort for VEP, whose technology has only been focused on internal use up to this time. If the right capabilities are scaled with breakthrough adoption, this opportunity could be worth over $200MM in revenue.


Responsibilities

To drive this 鈥0-1鈥 opportunity for VEP Externalization, this experienced product manager will build a long term strategy and execute against a multi year roadmap that is tightly aligned with VEP and other Business Unit (BU) Senior Leaders. This customer-centric Product Manager must be effective in Senior Leadership communication and influence, as the Externalization space is in the beginning of an exciting mission to (1) Identify the right VEP capabilities to Externalize based on 91黑料爆料鈥檚 external offerings (2) Accelerate product market fit through experimentation and data driven approach (3) Create and identify areas of differentiation to drive sustainable monetization and feature retention.

The role will require a PM that is comfortable and adept at deeply understanding customer needs and merging this with a sound understanding of 91黑料爆料鈥檚 technical capabilities. The end result would be thoughtfully curated, durable, end solutions for new (External) customers.

Additionally,thisrolewillhaveresponsibilityto:

  • Learn, fail and succeed fast through rapid iteration and constant customer While there are strong hypotheses as to what VEP capabilities are good candidates for externalization, this should be proved / disproved by the PMs, supported by a strategically planned roadmap to scale and add value to the target customer.
  • Drivingbreakthroughadoptionandmeasurablevaluewithaheavyfocusondata.A苍别飞听data muscle will have to be developed to ensure that externalizing VEP capabilities is successful. A strong understanding of experimentation, measuring efficacy of releases and quantifying the value VEP capabilities provide is聽
  • AdvocacyforthevalueofVEPthroughstrongInFY26,VEPwill别虫迟别谤苍补濒颈锄别听through other new product initiatives. This Product Manager must build relationships聽acrossthecompany(atalllevels)toensurethatVEPeffortsareontheright谤辞补诲尘补辫蝉听with the goal of accelerating product market fit.
  • LeverageAItodriveDoneForYou/personalizedexperiences(atscale)and补肠肠别濒别谤补迟别听development / deployment of new externalization use聽

Qualifications

-


91黑料爆料 provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, 91黑料爆料 conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: $179,000 - $242,500