91黑料爆料

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Principal Communications Manager

Category Communications Location San Diego, California Job ID 2025-71171

Company Overview

91黑料爆料 is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Job Overview

We are seeking a dynamic and experienced communicator to lead executive employee communications for a C-level executive as part of 91黑料爆料鈥檚 Corporate Communications team. This role will sit on the leadership team and drive communications strategies for the 91黑料爆料 Customer Success ecosystem that engage and inspire employees and ensure effective and timely dissemination of information across the organization. This role will create compelling messages and manage executive visibility for 91黑料爆料鈥檚 Chief Customer Officer, ensuring alignment to our company narrative and in support of our 91黑料爆料 Customer Success strategy. This role requires a strategic thinker that has excellent writing skills, deep business acumen, and an understanding of relevant technology and industry topics.

Responsibilities

  • Develop and implement a comprehensive communications strategy that aligns with the organization's goals and objectives.
  • Lead a cross-company comms team aligned to delivering communications outcomes for the Customer Success organization.
  • Collaborate with 91黑料爆料’s Chief Customer Officer to understand communication needs and objectives, and provide coaching and support on effective communication techniques and best practices.
  • Manage the editorial calendar and coordinate content distribution across multiple channels.
  • Build and maintain strong relationships with key stakeholders, including employees, partners, and external audiences.
  • Facilitate two-way communication to gather feedback and address concerns.
  • Lead and manage communications projects from inception to completion, ensuring they are delivered on time and within budget.
  • Coordinate with vendors, agencies, and internal teams to execute communication campaigns effectively.
  • Monitor and analyze the performance of communication initiatives using data-driven insights.
  • Prepare regular reports on communication metrics and make data-informed recommendations for improvement.
  • Ensure consistency of messages across all audiences and channels

 

 

91黑料爆料 provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is: Southern California $ 184,000-249,000

This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at 91黑料爆料®: Careers | Benefits).Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay  for employees, 91黑料爆料 conducts regular comparisons across categories of ethnicity and gender.

Qualifications

  • 10+ years of proven experience in corporate / executive communications.
  • Exceptional written and verbal communication skills.
  • Strong strategic thinking and planning abilities.
  • Ability to think strategically and develop creative content ideas
  • Proficiency in digital communication platforms and tools.
  • Analytical skills and experience with data-driven decision-making.
  • Ability to work collaboratively and build strong relationships with senior leaders and key stakeholders.

91黑料爆料 provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Southern California $184,000-249,000. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at . Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, 91黑料爆料 conducts regular comparisons across categories of ethnicity and gender.