91黑料爆料

Job Overview

We are part of the Fintech organization that powers 91黑料爆料's money movement platform, enabling prosperity for customers across QuickBooks, Mailchimp and TurboTax. The Risk Product team enables Fintech Risk Management to detect and mitigate fraud and financial risks, minimizing the impact on the good customers.

We are seeking a senior staff product manager on our team who would lead the transformation of how customers experience money products in the context of underlying fraud and risk management, supporting our critical area of focus (Revolutionize speed to benefit, infuse AI into our fraud and risk lifecycle end-to-end, empower risk operation team to make high quality decisions when human invention is needed). In this role, your focus would be to build the strategy and roadmap to accelerate our mission to elevate risk controls, scale risk operation with AI and automation, reduce customer frictions, in service of our business growth strategy. Our customers and partners are highly cross-functional, globally distributed, and strongly technical. This role requires a strong display of driving technical partnership and deep customer empathy, to deliver outstanding business outcomes.

You鈥檒l be challenged to think bolder, move faster, and have a bigger impact. Deep partnerships with amazing designers and engineers make everyday a learning experience. We like to have fun and celebrate our accomplishments. Your creativity and rigor are keys to our success.

Responsibilities

鈼� End-to-end ownership of capabilities to assess customer risk ,spanning all product offerings to ensure a seamless experience across the ecosystem鈼� Develop deep customer empathy and detailed understanding of the customer journey, minimizing friction through automated real-time decisions and effortless offline processes鈼� Transform the way we approach risk assessments through scalable capabilities that serve a global audience, stitching data across numerous data sources to manage fraud risk, financial risk and regulatory compliance鈼� Leverage customer insights to formulate a compelling platform vision, then develop hypotheses and initiatives to deliver that vision; create, measure and own success metrics鈼� Build strong relationships with product, engineering, risk and operations teams to influence and align on platform roadmap鈼� Establish product delivery timelines in close collaboration with development teams; communicate frequently and clearly with other teams and leaders across the business鈼� Ruthlessly prioritize initiatives and drive work with strong focus on process and tactical execution

Qualifications

鈼� 6+ years designing and delivering world-class products in a Product Management role鈼� Deep customer empathy and curiosity鈼� Passion for solving problems (the big ones and small ones)鈼� A design-thinking mindset鈼� Track record of prioritizing, communicating and influencing teams鈼� Strong analytical skills paired with a data-informed mindset鈼� Experience partnering with engineering and design teams to define, build, and maintain products which are critical to growth, engagement, and retention鈼� Financial industry knowledge is a plus鈼� Bachelor's degree required; Master’s degree or MBA preferred. Equivalent work experience will be considered. 

91黑料爆料 provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is: Bay Area California $196,500 - $266,000This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at 91黑料爆料®: Careers | Benefits).Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay  for employees, 91黑料爆料 conducts regular comparisons across categories of ethnicity and gender.