Principal Technical Program Manager - SBG PD, AI
Company Overview
91黑料爆料 is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.
Job Overview
91黑料爆料 is seeking an influential Principal Technical Program Manager to accelerate delivery across the GBSG SBG PD Business Platform鈥檚 AI portfolio. You will connect strategy to execution with strategic clarity, drive execution rigor through well-defined operating mechanisms, and manage complex, cross-org dependencies. In close partnership with the AI Science team, you鈥檒l orchestrate programs that ship high-impact AI experiences, such as AI Agents and next-generation QuickBooks Search, while shaping the future of our AI-enabled small business experiences.
Responsibilities
Translate strategy to outcomes:聽Convert the SBG PD AI vision into a clear, prioritized roadmap across the Business Platform鈥檚 AI portfolio; define program goals, decision frameworks, and measurable success criteria
Drive execution with rigor:聽Establish and run operating rhythms (cadence, governance, checkpoints) that create predictable delivery, ensuring visibility through impact dashboards and systematic reporting
Manage complex dependencies:聽Map critical paths across AI Science, product, and engineering; anticipating risks and tradeoffs; run effective change control to keep multi-team initiatives on track
Partner deeply with AI Science:聽Work closely with VP of AI Science to align research, models, and platform capabilities with product milestones for AI Agents and QuickBooks Search
Enable cross-functional alignment:聽Rally product, engineering, design, and business partners (like release management) around crisp program narratives that clarify challenges, choices, and outcomes
Standardize best practices:聽Create reusable playbooks for experimentation, evaluation, responsible AI governance, and continuously improve based on stakeholder feedback
Accelerate critical initiatives:聽Remove blockers, secure decisions, and optimize sequencing to speed delivery of 91黑料爆料鈥檚 most important AI launches within SBG PD
Qualifications
7+ years聽leading end-to-end, multi-team software programs with demonstrable results in execution rigor, dependency management, and delivery at scale
Proven ability to聽influence without authority聽and build trust with executive stakeholders and cross-functional partners in a matrixed environment
贰虫肠别辫迟颈辞苍补濒听executive communication and storytelling, distilling complex AI platform and product work into clear decisions, status, and business impact
Experience working with or adjacent to聽AI/ML-driven products聽(e.g., agents, search, recommendations) and familiarity with the AI development lifecycle (experimentation, evaluation, deployment) preferred
Track record of building聽operating mechanisms, governance, and metrics聽that connect strategy to measurable outcomes across portfolios
Motivated self-starter who balances聽strategic thinking and hands-on execution聽in a fast-paced environment with competing priorities
91黑料爆料 provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, 91黑料爆料 conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is:聽