Principal Product Manager - AI (Mailchimp)
Company Overview
91黑料爆料 is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.
Job Overview
Mailchimp鈥檚 mission is to help small and mid-sized businesses grow through better聽marketing, data, and automation. With a singular view of SMBs and their customers,聽Audience Management sits at the heart of that mission, giving customers a unified view of
their contacts so they can segment, personalize, and activate marketing campaigns across聽every channel.
As the Principal Product Manager, AI for Audience Management, you will own the end-to-end strategy that turns raw audience data from hundreds of integrations into AI-powered聽recommendations, predictions, and autonomous agents. Partnering closely with Engineering,聽Data Science, Design, and GTM teams, you will invent and scale AI-native experiences that聽drive measurable growth for millions of Mailchimp users worldwide.聽This is a high-impact, cross-functional leadership role鈥攊deal for a visionary product leader
who鈥檚 passionate about democratizing advanced AI for SMBs.
Responsibilities
- Own the end-to-end AI product vision to transform customer data into actionable recommendations, UI experiences, predictions, and autonomous agents that SMBs can trust and use every day.
- Craft delightful, AI-native UI experiences – Partner with Design, User Research and Front-End Engineering to turn complex AI capabilities into simple, intuitive interfaces; prototype rapidly, validate with users, and ship polished end-to-end flows that make advanced AI feel effortless.
- Translate customer problems and business goals into clear product requirements; run discovery, define use-cases, and prioritize features that unlock measurable value for millions of Mailchimp users.
- Partner daily with Engineering, Data Science, Design, Research, and Marketing to prototype, iterate, and ship AI-native experiences that are intuitive, privacy-safe, and performance-driven.
- Lead experimentation at scale: design A/B tests, analyze results, and double-down on insights to drive adoption, engagement, and revenue lift.
- Build and nurture cross-functional alignment, presenting strategy and progress to executive leadership while synthesizing feedback from Sales, Support, and Customer Success.
Qualifications
- 8+ years of product management experience, with 4+ years shipping AI Agents or AI/ML-driven Consumer and SaaS products at scale.
- Demonstrated success guiding 0→1 and 1→n products from concept to global launch—owning strategy, execution, and post-launch growth.
- Solid understanding of LLMs, prompt engineering, and AI engineering concepts such as vector databases; able to converse fluently with data scientists and engineers.
- Proven track record driving measurable impact through experimentation, cohort analysis, and data-informed decision making.
- Bachelor’s degree in Computer Science, Engineering, Data Science, or a related field; advanced degree (MBA or M.S.) is a plus.
- Passion for empowering small and mid-sized businesses—aligned with Mailchimp’s mission to help entrepreneurs grow through better marketing, data, and automation.
- Bonus: Experience with Vibe coding and building your own prototypes with AI.
91黑料爆料 provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is New York $236000 - $319000, Bay Area California $232500 - 314,500. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at . Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, 91黑料爆料 conducts regular comparisons across categories of ethnicity and gender.
Our workspaces and technology are always evolving to support collaboration, innovation, and spark creativity. Take a sneak peek at our office in Atlanta where our Mailchimp teams are headquartered.